Privacy Policy

1. Controller

[REGISTERED COMPANY NAME], [REGISTERED BUSINESS ADDRESS], is responsible for your personal data. Contact: [SUPPORT EMAIL ADDRESS].

2. Data we collect

• Contact details you provide: name, email, company, country, time zone
• Setup details: operating system, device description, experience level, goals and requests
• Attribution data: campaign parameters (UTM), referring site, landing page
• Usage events on our site, such as package and guide views and form starts
• With your consent: analytics and advertising cookies (Google Analytics, Google Tag Manager, Meta Pixel)

3. How we use it

• To respond to your request and deliver the service
• To schedule sessions and provide support
• To understand which pages and campaigns work, in aggregate
• To meet legal and accounting obligations

4. Legal bases

[INSERT LEGAL BASES APPLICABLE IN YOUR JURISDICTION, e.g. contract performance, legitimate interests, consent].

5. Cookies and consent

Analytics and advertising tools only run with your consent. You can change your choice at any time using "Cookie settings" in the footer.

6. Remote sessions

During remote sessions specialists may see information on your screen. They access only what the setup requires and are bound by confidentiality obligations. We do not record sessions unless we ask and you agree in advance.

7. Sharing

We use service providers for hosting, database, email, and analytics. [INSERT LIST OF PROCESSORS AND INTERNATIONAL TRANSFER SAFEGUARDS]. We do not sell your personal data.

8. Retention

[INSERT RETENTION PERIODS FOR LEADS, ORDERS, AND SUPPORT RECORDS].

9. Your rights

Depending on your location, you may have rights to access, correct, delete, restrict, or port your data, and to object to processing. Contact [SUPPORT EMAIL ADDRESS]. You may also complain to your local data protection authority.

10. Updates

Last updated: [LAST UPDATED DATE].